Refund Policy

We take pride in providing reliable courier and professional cleaning services. Your satisfaction is important to us, and we strive to deliver exceptional service every time.
 
Service Refunds: Because our services are labor- and time-based, refunds are generally not issued once a service has been completed.
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However, if you are unsatisfied with the quality of service received, please contact us within 48 hours of service completion. We will review your concern and may offer a partial refund, service credit, or a re-service at our discretion.
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Missed or Canceled AppointmentsCustomer Cancellations: To receive a full refund, cancellations must be made at least 24 hours in advance of your scheduled service.
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Late Cancellations: Cancellations made less than 24 hours in advance may be subject to a cancellation fee of up to 30%.
 
No Shows: If our team arrives and cannot access the service location, or if the customer is not available, a service call fee may be charged.
 
Unsatisfactory Service: If you believe the service did not meet the agreed-upon standards please contact us at:  
 
Email: ankahsolutionsllc@gmail.com 📞 803-805-2141
 
We’re committed to addressing issues promptly and fairly.