Privacy Policy

Effective Date: 3/24/2025
Business Name: ANKAH Solutions LLC
Address: 1122 Lady Street, 3rd Floor #2005, Columbia, SC 29201
Phone: 803-805-2141
Email: ankahsolutionsllc@gmail.com

At ANKAH Solutions LLC, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your data when you use our courier services, logistical support, and cleaning services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Phone number
Email address
Physical address (for service or delivery locations)
Payment details

Non-Personal Information

IP address (if interacting with our website)
Browser type and device information
Service history and communication preferences

2. How We Use Your Information

We use your information to:

Schedule and fulfill service requests
Communicate with you about appointments or delivery updates
Process payments and send invoices
Respond to inquiries or service issues
Improve our internal operations and customer experience
Send occasional service-related or promotional emails (if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share data only with:

Trusted third-party service providers (e.g., payment processors, dispatch partners)
Contractors performing services on our behalf
Legal or regulatory authorities when required by law

All partners are required to handle your information securely and in accordance with this policy.

4. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your data. While we work to keep your information secure, no system can guarantee complete protection.

5. Your Rights & Choices

You have the right to:

Request access to your personal information
Ask us to update or correct your information
Opt out of promotional communications at any time

To make a request, please contact us at ankahsolutionsllc@gmail.com or call 803-805-2141.

6. Cookies (If Website is Used)

Our website may use cookies or similar technologies to improve your browsing experience. You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their content or privacy practices and recommend reviewing their policies separately.

8. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on our website or made available upon request. Continued use of our services after changes constitutes your acceptance of the updated policy.